中等bafs-u03-d02
In Herzberg's two-factor theory, hygiene factors mainly:
A. Prevent dissatisfaction but do not by themselves create strong motivation✓ 答案
B. Are the only factors that motivate staff
C. Replace the need for training and development
D. Apply only to senior management
解說
Hygiene factors such as pay, working conditions and job security stop staff being dissatisfied. Motivation comes from the motivators, such as achievement, recognition and responsibility.