高階en-p1-h04
A question asks for the writer's attitude toward the volunteers. Best evidence-based answer?
A. Appreciative—actions solved practical problems✓ 答案
B. Hostile—mocks their FAQ
C. Indifferent—never mentions them
解說
Positive practical framing.（提示：Look at verbs: rewrote/emailed/posted; result: clearer expectations.）